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Six Impossible Things Before Breakfast

Tags: "Love Scott & Associates", a different kind of ad agency, Adam Jensen, Alice in Wonderland, Challeneges, courage, Creativity, Disney, Impossible, Inspiration, Lewis Carroll, motivation, relevant marketing, Tim Burton
Posted in Advertising | No Comments 3/24/2010

Let’s see… what did I do before breakfast today? Got up, got showered, got dressed, got my keys, got into my car, and got out of my driveway-unscathed. Six things. Most would say those things are routine. But I’m telling you, at least three of those things are minor miracles. I did the impossible. I may be exaggerating. :)

The Love Scott team recently went to a 3D showing of Disney’s “Alice in Wonderland.” I thought it was visually amazing, and the 3D effects were well done when CGI was in play. Visually stunning is to be expected from director Tim Burton, though. I don’t know if it utilized 3D as well as Avatar, but the story was a different take on the original – in a good way, and overall it was an entertaining film. It did include some of the core ideas of the original novel by Lewis Carroll such as the characters, subtle visual cues and even many of the quotes. One quote that stuck out to me was repeated several times:

Alice: There is no use trying. One cant believe in impossible things.

The Queen: I dare say you haven’t had much practice. When I was your age, I always did it for half an hour a day. Why, sometimes I’ve believed in as many as six impossible things before breakfast.

(quote as applied in the movie version)

The challenge: to be creative, and to find the courage to do what others won’t. I think everyone can take that lesson to heart, especially when it comes to marketing. Alice had let the “real world” tell her what was impossible, and in this version of “Alice,” she had grown up, become realistic and forgotten what she was capable of. Believing in herself and having the courage to break down walls gave her the confidence to conquer her inhibitions. Have you found yourself not believing in what you or your company can do and where it can go? Has the status quo overtaken your marketing plans? Has the economy hampered your budget, making you believe that progress is an impossible thing?

At Love Scott, we believe in the power of relevant marketing. We find the possible in the impossible. It’s one of the things that makes us a different kind of ad agency. We work with budgets, we don’t let them constrain us. We see potential for creativity everywhere, and no project is meaningless or cookie cutter. We believe that if a company wants to find new heights, we can help them achieve that.

As a creative director, I’m charged to be creative every day – it’s in the title, can’t avoid it. Believing in the impossible and making it happen are a part of what I do. I also believe that making it out of the driveway unscathed every morning is pretty remarkable, too. So before you sit down to breakfast tomorrow, I challenge you to start believing in yourself and start dreaming of what you or your company could achieve if you let yourself get creative.

So, here’s my challenge to you: list six things that you think are impossible for your company today.  Can you see a way to defeat your own Jabberwocky? Are you looking for the first step in fighting this battle? Then, give me a call so we can fight it together.

Adam Jensen, Creative Director

What Makes A Different Kind Of Ad Agency Different?

Tags: "Love Scott & Associates", ad agency, advertising agency, Bill Love, brand, branding, client, communications, discovery, identity, logo, marketing, marketing communications, rebranding, research, transparency, walk the walk
Posted in Advertising | No Comments 3/16/2010

A Different Kind of Ad AgencyWe just finished a complete re-branding of our own company. We felt it was important to not just talk the branding talk, as many ad agencies do, but to actually walk the walk. We preach the importance of positioning to our clients and the importance of integrating the brand throughout their marketing plan. But we recently realized we were like the barber’s kid who goes without a decent haircut. We were so busy helping our clients become brand smart, that we weren’t looking very brand smart ourselves. So we entered into the discipline with Love Scott as the client.

I have to admit the process was every bit as instructive, sometimes surprising and, ultimately, as satisfying as we had been telling our clients it would be. We learned a lot about ourselves and in the end, established a brand strategy every one in our company can identify with and believe in.

Love Scott Logo 1973It all started with the basics and, as often happens, a minor identity crisis. What are we as a company? Are we an advertising agency? (We do so much more than just advertising.) So maybe we’re a marketing communications company. That moniker is mostly met with blank stares until we follow it with the more familiar, “You know, an advertising agency.” Then the lights go on.

So ultimately we decided to stick with what people know… an ad agency… but “a different kind of ad agency.”

Which brings us to the crux of the branding strategy. Calling ourselves “a different kind of ad agency” begs the question, how are we different? In the course of the self examination that all good branding exercises demand, we identified six specific ways we are not your father’s ad agency. And we think the success of the strategy will lie in our opportunity to articulate those differences to clients and potential clients.

First, we are strategy-driven. The thinking part always comes first. Being clever is never our goal. Being relevant always is.

Second, we use our 40 years of experience not as a crutch to justify the tried and true, but to guide our clients to new and unique approaches.Love Scott and Associates Logo 1980

Next, we are proud of our great reputation for creativity, honesty and integrity. Character counts with us and it shows.

Our size, which is small, is also an important difference. We produce the same or better quality work as the larger guys, but, because of our size, we’re more responsive, more accessible and much more affordable!

Speaking of money, there is never a billing surprise with us. Ever! Charges for all jobs, for all clients, are agreed upon upfront and the invoices NEVER vary from the original agreement.

And finally, we think all business is personal. We have a passion for building long-term, personal relationships with our clients.

There you have it, our differences articulated! This is our brand. This is how we’re a different kind of ad agency, the kind we think people want to do business with.

Are you using your brand to convincingly set you apart from your competition? Are you walking the walk, or still simply talking the talk?

Raindrops on Roses, Whiskers on Kittens…

Tags: "Love Scott & Associates", Adam Jensen, Advertising, branding, Chip and Dan Heath, Favorite things, good marketing, Made to Stick, message, US Postal Service
Posted in Advertising | No Comments 3/09/2010

It seems to me that in the ultra-competitive business we are in, its easy for creatives to be able to pick out things they DON’T like. Its easy to pick on a brand, a competitor or say you could do something better. For a lot of creatives (and I’ve fallen right into this trap) its tougher to give someone some credit for doing something really well. Its tough, because it’s in our nature to be jealous – we wish we had come up with that! So this will be my spot to pick out a few of my favorite things that are going right in the spaces you might be fast forwarding through with your DVR remotes….

Made to StickRight now I’m reading the book “Made to Stick” by Chip Heath and Dan Heath. ( madetostick.com ) A great book on using a formula for how to make a good idea better or a great idea – “sticky.” Which to them would be the holy grail of ideas. In my small space I just wanted to focus on their first principle in the SUCCESs (Simple, Unexpected, Concrete, Credibility, Emotional, and Stories) formula – simple. The Heath brothers delve into several traits and the psychology of simple, but the thought that I found to be the most compelling was the equation; Simple = Core + Compact. The Core concept is your core competency and being able to communicate it exactly. Compact, is taking your core and communicating it in a succinct message. When you combine your core competency with a highly compact message, you get a memorable result – the start of a sticky idea. Obviously just from the words in the formula, you can begin to see how an idea is refined into being sticky.

My sticky idea award goes to the U.S. Postal service. Their current ad campaign promotes the use of their flat rate priority mail service and how they’ve streamlined ease of use. I have a confession to make, I am a devout eBay user and have been for probably ten years now, so they got my attention right away. I have to ship oddly sized things all of the time and then worry about how much the shipping will be when I step into the post office. But I don’t think you have to use eBay to feel that pain. As the spots point out, they can ease the shipping problems of personal or business situations. These spots are creative, funny, and to the point. But they are so because of their sticky message: “If it fits, it ships.” What more do you need to know? The US Postal Service ships things, this is their core. Then the message becomes consumer driven – what will it cost me, what do I use, and is it reliable. Well this is answered in a simple sentence. Through the spots they bring in all of the attributes of the SUCCESs formula – Simple, Unexpected, Concrete, Credibility, Emotional and a Story – making it a very sticky idea. I dare you to not remember that the US Postal Priority Mail service is associated with “If it fits, it ships.”

The creative team that produced the clown spot has a special place in my heart as I hate clowns. They are seemingly innocent, yet highly creepy to me. I don’t think any one in the world could have put together my thoughts about clowns into thirty seconds like they did. Take a look and decide for yourselves if these spots are “sticky.”

We Need More Geniuses

Tags: Advertising, Bill Love, Leo Burnett, marketing, rant
Posted in Advertising | No Comments 3/05/2010

When did marketing become such a casual occupation? And why did I waste four years of my life studying it in college?

I had a client call me once to tell me he was considering hiring a marketing manager for his company (this was back when most advertising agencies worked day-to-day directly with C-level management, something that’s not so much the case today. But that’s a whole different post!). He asked me what he should look for in a marketing manager. I answered that he should find someone who knows something about marketing. He laughed. I was serious.

Leo BurnettThe temptation for a company selling golf ball dimples and looking for someone to head up their marketing is to find someone with tons of golf ball dimple experience. Apparently, the theory is that industry experience trumps discipline-specific knowledge every time. I suggest a better plan for this company would be to find someone with tons of experience in marketing and teach them about golf ball dimples. Then leave them alone and let them create effective, cost-efficient, high-return marketing programs that will move golf ball dimples by the trainload. And please don’t insult their expertise by subjecting their every idea to a “hall survey” where virtually anyone with an opinion is invited to weigh in and is taken seriously.

Marketing is too important to a company to leave its planning and execution to those ill-qualified to be making marketing decisions, especially if it’s an area where they have no expertise. And that includes upper management. Just because they have the power doesn’t always mean they should exercise it. These same people wouldn’t dream of interfering with the work of their legal team, but feel imminently qualified to pass judgment and second-guess every detail of a marketing plan.

Leo Burnett, one of the all time advertising greats, once said, “I have learned that any fool can write a bad ad, but that it takes a real genius to keep his hands off a good one.”

Marketing is not a casual occupation. My years studying it in college and my 40 years working in marketing haven’t been wasted. I’ve learned how to do marketing right. So have hundreds of thousands of other marketing professionals. Marketing is best left to people who know what they’re doing. My advice to companies wanting to energize their sale curve is to find one of these marketing professionals, teach them your industry, then get out of the way and let them teach you a thing or two about marketing.

And they’ll make you a pile of money in the process.

What I Signed On For

Tags: Advertising, creative, expectations, marketing, rant
Posted in Advertising | No Comments 3/04/2010

I’ve spent my 40 years in the advertising agency business on the creative side. Creativity was the reason I went into business in the first place. In the middle of graduate school, I looked around me and saw all kinds of advertising and noted that most of it sucked (especially the local stuff). “I can do better than this,” I remember thinking, if not saying out loud. And the next thing you know I’m in the advertising business trying to put my creativity where my mouth was.

I’ve failed more than I’ve succeeded in my 40 years. But I’ve never lost my love for good creativity. A well crafted headline in a print ad. A captivating image whether in print or on film. An extraordinarily engaging idea brilliantly presented. A message in any medium that moves the audience to get emotionally involved.

CreativeI admire a relevant story compellingly and creatively told. Period. That’s what I signed up for.

There are those (none of whom came up through the creative side of this business, however) who maintain that our business is no longer creativity-driven. Rather, they say, the advertising agency of tomorrow will shuffle the creatives out the door and replace them with business school grads who can solve a client’s business problems rather than wasting time on their marketing problems.

Perhaps. But I hope not.

To me, solving marketing problems is good business. And solving them by employing great creativity is also fun. Business is not fun. It’s work. And as a small business owner, I know. I’ve said many times in my career, as I looked over my most recent accounts payable report, “This is not why I signed on.”

I sincerely hope those who downplay the importance of creativity in our business are made to watch hour after hour of Community Choice Credit Union television spots; or are forced to read page after page of Presidents Day Sale newspaper ads where nobody seems to be able to find the proper place for the apostrophe; or are sentenced to listen to an endless stream of really bad jingles with lyrics so forced they make ears bleed; or are obliged to open envelope after envelope of direct mail letters with news of an upcoming sale so amazing that the sender begs people not to camp out overnight in anticipation of the start of the sale.

Please.

I still believe creativity is what drives advertising. Hire your business school grads if you must, but keep them away from the creatives. The two are from separate planets.

As for me, I’m going to continue betting on companies that pay creatives to craft headlines such as “The first year he owned a pro football team, Lamar Hunt lost a million dollars on it. According to lore, Lamar’s father said, ‘At the rate he’s going, the boy can’t last over 200 years.’”

Or for Crain’s New York Business magazine, “Studies show that when office elevator brakes fail, Crain’s readers fall 42.3 floors farther than other readers.”

And my all time favorite from Metropolitan Life, “A child is someone who passes through your life, and then disappears into an adult.”

That’s what I signed on for!

6’5″, 230 pound quarterback, laser rocket arm… if you like that sort of thing.

Tags: "Love Scott & Associates", Adam Jensen, Advertising, graphic design, humor, introduction, Peyton Manning
Posted in Advertising | No Comments 3/02/2010

Adam JensenI thought I’d tell you a little about myself in my first blog post. First off, I am not 6′ 5″ or 230 pounds or even a NFL quarterback. I don’t think I’ve weighed as low as 230 pounds since high school – but I’m working on that, and you didn’t ask about my jolly belly. In May, I will have worked at Love Scott & Associates for 9 years full time and 1 year as an intern. So if my math is correct and please double check it, that is one complete decade of service in the advertising industry. A long long time ago, during the threat of Y2K, I attended Iowa State University and graduated with a BFA in Graphic Design. At Love Scott, I started my career as a graphic designer, eventually became the art director, then the associate creative director and then ascended to my current position of creative director and vice president. My responsibilities include anything creative and making sure our product is top notch. It also includes making sure we stay on top of creative trends, techniques, and ideas. Plus I get to work with excellent creative and strategic people at Love Scott and in various supporting industries. Living the dream, as they say.

Personally, I am a huge Chicago Cubs and Bears fan. Some of you have now clicked to another page. But to the people that have stayed, I salute you. My father and I take an annual pilgrimage down to Phoenix for a week of spring training and the Cubs. I am becoming an avid health nut. I actually like working out now. Its not such a chore. I sort of believe those three sentences I just wrote. I have lost about 80 pounds over the last year and looking for more. Which leads me to saying that I am single, ladies. If you like it, you can put a ring on it. But again, you didn’t ask about my availability. Let’s keep this professional. I have enjoyed getting to know the Lutheran Church of Hope over the last year and look forward to more involvement. Same with the great people at Meals from the Heartland. Plus if you can’t tell I like to think I’m a little humorous. That really is up to you though. I know I’ve got tear tracks and side pains from laughing so hard at myself. This is really for me more than you.

Creatively, I love to create great work. I am trained as a graphic artist but love to be a part of all aspects of a creative project. I don’t pretend to know everything, and love to see the results of an expert doing their thing. But I do have an opinion and a preference in style and I won’t stop working on a project until its “there.” I can’t wait to experience the next decade of work that I will be doing. Its been a great ride so far.

I look forward to writing in this space and relating to some of you that read it. I plan on talking about strategy, creativity and things that make me laugh. I leave you with this thought and a link. The thought…

If you read this far, you are my hero. That was not easy was it? But we did laugh. We cried. We told wonderous tales and learned a little about each other too. Well, you learned more about me. Maybe. I tried. Hey,

if you didn’t like it, then write your own blog post!…. I’m sorry I raised my voice right there. I still love you.

And here is a link to the reason for my article title, just so you don’t think I’m totally crazy. Or maybe it confirms it. Up to you. But I am a sports freak and Peyton Manning is my favorite marketing athlete just because he can pull off a comedy bit like this…

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    Love Scott is a full-service marketing communications company. If you know what a marketing communications company is, you either work for one or you have way too much time on your hands. We know what a marketing communications company is, but we find it hard to explain to others. When pressed, here’s what we say:

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